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Effective Communication (EMP007)


Description
There is bound to be someone in your workplace (or in your personal life) that makes you think "What does it take to get along with that person?!" In your place of employment especially, is it prudent to understand communication styles and how to deliver your message effectively.
This list of resources is a combination of eLearning lessons and videos on the effect and importance of proper communication.
Content
  • Personality types
  • People are Predictably Different
  • Your DiSC Profile
  • Effective Communication
  • Communication Styles
  • 7 Speaking Strategies to Make You Sound Smarter
  • TED TALK Amy Scott: Build, don't break relationships with communication
  • TED TALK Scott Schwefel: Your personality and your brain
  • Workplace Communication; The Importance of Transparency
  • The Importance of Interpersonal Communication in the Workplace
Completion rules
  • All units must be completed
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